Who You Calling A Jesse?

It has been just around a month since I handed in my final paper (on Microformats, might post that soon) to complete the requirements for a Masters of Science, Information Technology from the University of Liverpool. Overall it was a really good experience, better than my undergraduate experience at the University of Waterloo but I am fairly certain that any graduate experience is better than the undergraduate experience at any school. Your mindset is different, at least mine was. Maybe its just my age and lack of anxiety over ‘when I grow up’ (as that will never happen and I embrace that). This experience was entirely different than ‘typical’ higher education as well, the entire experience is delivered through online tools.

The course format

Every course (there are eight of them) is broken into eight, one week sections. A week is broken into an initial reading period (Thursday-Saturday) with at least one discussion question (DQ) that requires just over 600 words of an opinionated response with citations to back up your opinion from at least three or four sources. Those had to be in on Sunday.

I then had until Wednesday to respond to at least two different posts from classmates with a total of about a dozen ‘significant’ contributions expected. On top of that you have an assignment due on Wednesday night.

Grades were handed out for each week and broken down to assignments, participation, and a grade for the initial discussion question responses. At times the grades felt they were arbitrary until you look at the ‘answers’ from the previous week. Usually that was the top answer from someone else in the course. I wasn’t sure were people found the time to create the documents they did.

Class mates

People in your class (around 14 people at most) are from all over the world. I had one course with people from India, Dubai, Kenya, Germany, England, Jamaica, United States, and Canada. It was a diverse group. All IT professionals from different areas of IT, facing different challenges in different parts of the world. That adds tremendous value in my mind as it exposes you to very different problems and solutions than what I would see locally or within my contacts.

Everyone I met was really nice, I only wish I kept in better contact with them.

Instructors

The people running the course really do make the particular valuable or not. For seven out of eight courses I had really good instructors. They engaged the class, challenged each student, and offered insights beyond being simple graders. None of them were University of Liverpool profs though. They were from all over the world with the majority located in the US for the courses I took.

One negative experience was with a particular instructor that was an ‘expert’ in a particular technology and bound to a particular way of utilizing it. In this case it was using Visual Basic to tease out XML services. This instructor was more concerned about the Visual Basic then he was about the architecture of XML based services and applications. Given my lack of Windows (Mac guy here), writing what were essentially ASP with VB Script apps was pretty hard. I got penalized for my ASP programming even though the course was supposed to be about XML service architecture.

That one negative experience was pretty bad and my program manager was of little help. In a distance education setting there isn’t an effective appeal process for marks (or it doesn’t feel like there is) and you can’t exactly go talk to the prof. Email isn’t an ideal way to communicate either when one party is not responsive.

A second negative experience was with an instructor that I already had a good experience with in a previous course. I went on vacation during my final course and had limited access to the internet and time to do my work. He seemed to understand that for one week by heavily penalized me for the second week. That took away my chance at getting a ‘distinction’ on my Msc which really left a sour taste. Again no appeals process.

My next post will cover software used and how the program is managed.